Terms and Conditions

Terms and Conditions and Privacy Policy

By accessing or otherwise using this site, you agree to be bound contractually by these Terms of Use.

Effective Date: April 3, 2018

Terms and Conditions

Welcome to the Val Heart and Heart Communication Enterprises Inc website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Heart Communication Enterprises Inc and Val Heart’s relationship with you in relation to this website and any services she might perform for you.  

The term “Val Heart” or “Heart Communication Enterprises Inc, or “us” or “Coach” or “mentor” or “we” refers to the owner of the websites whose registered office is 1738 Donerail St, San Antonio, TX 78248.

The term “you” refers to the user, “client” or viewer of our website. Your use of this website and Val’s services and any dispute arising out of such use of the website is subject to the laws of the United States of America.  The use of this website is subject to the following terms of use:

Website Disclaimer


Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. The information contained herein is subject to change without notice. The information is provided by Heart Communication Enterprises Inc and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

We are not veterinarians and do not dispense medical advice. It is your responsibility as a pet parent to speak with a licensed veterinarian should you suspect that your animal is having medical problems.  

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.  

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.  

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Through this website you are able to link to other websites which are not under the control of Heart Communication Enterprises Inc. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.  

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.  

Every effort is made to keep the website up and running smoothly. However,  Heart Communication Enterprises Inc takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

DMCA Notice. This site is an Internet “service provider” under the Digital Millennium Copyright Act, 17 U.S.C. Section 512 (“DMCA”). As Required by the DMCA, this site maintains specific contact information including an e-mail address, for notifications of claimed infringement regarding materials posted to this site.  

Use And Restrictions. Subject to these Terms of Use and our Privacy Policy, you may use the public areas of this site, but only for your own internal purposes. You agree not to access (or attempt to access) this site by any means other than through the interface we provide, unless you have been specifically allowed to do so in a separate agreement. You agree not to access (or attempt to access) this site through any automated means (including use of scripts or web crawlers), and you agree to comply with the instructions set out in any robots.txt file present on this site. You are not authorized to (i) resell, sublicense, transfer, assign, or distribute the site, its services or content; (ii) modify or make derivative works based on the site, its services or content; or (iii) “frame” or “mirror” the site, its services or content on any other server or Internet-enabled device. All rights not expressly granted in this Agreement are reserved by us and our licensors.

How We Treat Postings To This Site. We will not treat information that you post to areas of this site that are viewable by others (for example, to a blog, forum or chat-room) as proprietary, private, or confidential. We have no obligation to monitor posts to this site or to exercise any editorial control over such posts; however, we reserve the right to review such posts and to remove any material that, in our judgment, is not appropriate. Posting, transmitting, promoting, using, distributing or storing content that could subject us to any legal liability, whether in tort or otherwise, or that is in violation of any applicable law or regulation, or otherwise contrary to commonly accepted community standards, is prohibited, including without limitation information and material protected by copyright, trademark, trade secret, nondisclosure or confidentiality agreements, or other intellectual property rights, and material that is obscene, defamatory, constitutes a threat, or violates export control laws.

Defamation; Communications Decency Act Notice. This site is a provider of “interactive computer services” under the Communications Decency Act, 47 U.S.C. Section 230, and as such, our liability for defamation and other claims arising out of any postings to this site by third parties is limited as described therein. We are not responsible for content or any other information posted to this site by third parties. We neither warrant the accuracy of such postings or exercise any editorial control over such posts, nor do we assume any legal obligation for editorial control of content posted by third parties or liability in connection with such postings, including any responsibility or liability for investigating or verifying the accuracy of any content or any other information contained in such postings.

Copyright Notice

The content on this website is copyright of Val Heart and Heart Communication Enterprises Inc. All rights are reserved.  Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:  

* You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. Remember, this information is solely for your eyes only.

Ownership. The material provided on this site is protected by law, including, but not limited to, United States copyright law and international treaties. The copyrights and other intellectual property in the content of this site is owned by us and/or others. Except for the limited rights granted herein, all other rights are reserved.

Consent For Consulting Services With Val Heart

Val Heart is honored to be your guide and mentor.  She is looking forward to helping you create the life and relationship with your pet(s) that you want, and have the results you envision.

Our Mutual Commitment:

As you begin our coaching relationship, Val would like to present some important ideas regarding how we can best honor the process and each other. Please know that if you have questions or concerns regarding these, she is happy to discuss them with you at any time.

As word of mouth is important to my business, I respectfully ask that you refer two of your friends or connections with me if you are satisfied with the results.


Information shared in coaching sessions is confidential and not shared outside the session unless mutually agreed upon, and documented in writing by Coach. The only exception to this procedure would be in a situation where Coach is required by law to make a disclosure, or where Coach has a good-faith belief that disclosure of information is necessary to comply with the law, to protect Coach’s rights or property, to avoid harm to Coach, Client or anyone else, or to respond to an emergency. In such situations, disclosure would be limited to essential information.  It is understood that coaching sessions are not therapy sessions, or psychological counseling sessions, nor will any coaching sessions be a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment. Furthermore, Client will not use any coaching sessions in place of diagnosis, treatment or therapy. Client will seek independent professional guidance for legal, medical, financial, business, or family matters.  Client understands that all decisions in these areas are exclusively his/hers, and Coach acknowledges that decisions and actions regarding them are Client’s sole responsibility. Client further acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association, and Client understands that Coach is neither an employment agent, financial analyst, mental health practitioner, business manager, legal advisor, licensed therapist, psychologist, psychiatrist nor medical doctor.  Client understands and agrees that he/she is fully responsible for his/her physical, mental and emotional well-being during all coaching sessions, including choices and decisions made both during and after the sessions.  Except as expressly provided in this agreement, the Coach makes no guarantees or warranties, express or implied. Client agrees to utilize coaching services will the full understanding that Coach and its employees and volunteers are in no way liable for the Client’s decisions, actions and outcomes. Client also agrees to hold Coach and its employees and volunteers free of all liability and responsibility for any adverse situations created as a direct or indirect result of a specific referral, advice given or any actions taken while working with or as a direct result with Coach. . Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for allservices rendered up until the termination date.

You understand that Val’s approach to health is that of a holistic nature. She addresses each individual as a unique being with diverse needs mentally, physically, emotionally and spiritually. There is no assurance that your animal will feel better or obtain improvement with their presenting condition(s). Val’s intent is to assist you and them with as much ease and grace as possible in as few sessions as possible. For some this may occur in a few sessions, for others it may take longer.  You and your animals are ultimately responsible for your personal healing and well-being.

You also understand that it may be important to receive therapy yourself in order to help your animal. If at any time you feel uncomfortable with the work, it is your responsibility to inform Val. Self-care is an extremely important part of your healing process, and Val respects and supports you in this. You are willing to also make appropriate lifestyle changes as needed.

You also understand that while you and/or your animals may immediately experience positive changes and results, you could also experience temporary difficulties as your bodies repair themselves. Your symptoms may intensify for a short period before relief is felt, so don’t be alarmed if this happens. You will be encouraged because these symptoms tell you that the therapies are working, supporting the body as it makes changes, addressing problems more aggressively. You also agree to be patient and gentle with yourself and your animal as you process and integrate these changes. If your bodies must create new neural pathways or generate new tissue or cells as it rebuilds healthier organs, joints, etc., this may take a few weeks or months, depending on the complexity of the task. If for any reason you are unable or unwilling to allow the time needed to heal after a session, you will tell Val before your session so she can adjust her approach according to the highest priority.

You affirm that you will state all known medical conditions, and will answer all questions honestly and to the best of your ability. You understand that this services are not a substitute for medical or veterinary examination and/or diagnosis. You understand that Val does not diagnose illness, disease or any other physical or mental disorder. Likewise, she does not prescribe medical treatments or pharmaceuticals, nor does she perform any type of spinal adjustments.

Any information provided is for educational purposes only.

For Diabetics or Anyone With Heart or Blood Pressure Problems:

You understand that you must re-evaluate the need for insulin or other diabetic regulating protocol, or blood pressure regulatory medication(s) every day while you and/or your animal work with Val because you know that the body may make fundamental changes very quickly. You hereby agree that you are willing to do so in a responsible manner.

No Shows, Rescheduling and Cancellations:

You understand that your appointment purchases Val’s time.If you have a legitimate emergency, we’ll work around it. Otherwise, missing an appointment without advance notice is considered a paid appointment because if you don’t show up for your appointment, you still owe for her time. If you show up late for your session, then you will lose that missed time.

To reschedule or cancel an existing appointment, please call us at (210) 860-7713. We have a strict 48 business-hour session change policy so we have enough time to offer your appointment to someone else who needs it from our wait list.  At that time, a session can be re-booked to a new date providing you adhere to the 48 business hour change policy. If you have invested in a series of sessions and miss a session, then that time will be deducted from your balance of time.

Refund Policy:

By law, you have 3 days to change your mind about working with Val and get a full refund.  After that, there’s no turning back because we are committed to the process of working through whatever comes up.   


This privacy policy sets out how  Heart Communication Enterprises Inc uses and protects any information that you give us when you use this website.

Your information will never be sold or shared with a third party, ever.  

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December 19, 2012.

What we collect

We may collect the following information: * name * contact information including email address * demographic information such as postcode, preferences and interests * other information relevant to customer surveys and/or offers * information that you provide through your coaching notes or Forum interactions.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: * Internal record keeping. * We may use the information to improve our products and services. * We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. * From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. * We may use the information to customize the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Material Connections with Endorsers. Material connections involve the payment of compensation to endorsers or providing free promotional materials or benefits to endorsers.

Commissions and Fees. Some or all of the endorsers who provide testimonials or comments on this site regarding this site, its products or services may receive payment in the form of affiliate commissions, referral fees, or other fees from us. Although you might assume that these endorsements are biased by reason of compensation, to the best of our knowledge we believe these endorsements represent the honest opinions of the endorsers.

Free Promotional Materials or Benefits. Some or all of the endorsers who provide testimonials or comments on this site regarding this site, its products or services may have received free promotional materials or benefits from us. Although you might assume that these endorsements are biased by reason of these free promotional materials or benefits, to the best of our knowledge we believe these endorsements represent the honest opinions of the endorsers.

Success Story” or “Best-Case” Testimonials We Post. For Testimonials we post on our site that are in the nature of “success story” or “best-case” scenario testimonials (as distinguished from subjective opinions), we have data that will substantiate the results and also provide statements of expected typical results we believe consumers will generally achieve with our product or service, and we will provide this information upon request – email compliance.officer-at-valheart.com.

Subjective Opinion Testimonials We Post. For Testimonials we post on our site that are in the nature of subjective opinions, we do not independently verify, nor do we seek independent verification; however, to the best of our knowledge we believe the testimonialists are giving their honest opinions. If you are not sure regarding whether a particular testimonial is a “success story”/”best-case” scenario testimonial or a subjective opinion testimonial, email our compliance officer at the email address provided above and request clarification.

Blog Posts by Others. We do not independently verify, nor do we seek independent verification of comments and statements that may be posted by others in blog posts on this site regarding our website, its products or services. For this reason, if others post “success story” or “best-case” scenario testimonials (as distinguished from subjective opinions), you should assume that their results are NOT typical because everyone’s story is their own based on their unique journey and process.  

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:  

* Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes  

* If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to  Heart Communication Enterprises Inc at 1738 Donerail St, San Antonio, TX 78248, USA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.